Refund and Cancellation Policy

Personalized service tailored to your unique needs.

Refund & Cancellation Policy

At RO Repair, customer satisfaction is our priority. Please read our refund and cancellation policy carefully.

Cancellation Policy

- You may cancel or reschedule your service appointment before the technician is dispatched.
- If the technician has already arrived at your location, a visit or inspection charge may apply.
- To cancel or reschedule, please contact us as early as possible.

Refund Policy

- Refunds are considered only in eligible cases where the requested service could not be completed due to reasons attributable to us.
- Service charges paid for completed services are generally non-refundable.
- If a refund is approved, it will be processed using the original payment method whenever possible.
- Refund processing may take 5–7 business days, depending on your bank or payment provider.

Spare Parts

- Spare parts that have been installed and are functioning correctly are generally not eligible for a refund unless they are covered under an applicable warranty.

Warranty Claims

- If a repaired part or installed spare part fails during the warranty period due to a covered issue, we will inspect it and provide a suitable resolution according to our warranty terms.

Contact Us

For any questions regarding cancellations or refunds, please contact our customer support team through the contact details provided on our website.

Proven results that speak for themselves.